2. Emotions - Keep them out of it - Nothing Personal
3. Prep - Prepare before - Study Case, Find Patterns
4. Plan - Minutest details - Step by step Action plan
5. Risk - Management - Identify, Contingency plans
6. Team - Choose the Right support team
7. Tools - Get them Ready
9. Execution - Step by step, as per plan
10. Crisis - Things go wrong - Don't Panic - Execute Contingency plan
11. Failure - Sometimes things don't work out, Learn from it, don't make it personal
12. Train - Keep Studying & Refining your skill - Continuous improvement
13. Next Case

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